Customer Service: FAQs

Coronavirus Updates

Updated Monday,  March 30, 2020

TEMPORARY DAILY HOURS OF OPERATION FOR ALL LOCATIONS- BEGINNING SUNDAY, MARCH 29 

In order to better serve you, our customers, we are adjusting our hours of operation.  We will use this time to deep clean and restock our store as best as possible.

DAILY

Senior Shoppers Ages 60 and Up
and Shoppers at Higher-Risk
6AM to 7AM
 

All Shoppers

7AM to Midnight

 

RETURNS

We will not be accepting returns on products, of any type, due to over-purchase.  Please purchase only what you need. As always we will address returns where quality is an issue.

 

PRESS RELEASE

March 20, 2020

Stockton, CA (March 20, 2020)PAQ, INC. FOOD 4 LESS AND RANCHO SAN MIGUEL MARKETS RESPOND TO CORONAVIRUS

PAQ, Inc. is committed to the health and safety of our customers, employee owners and the community. We want to assure everyone that they can count on us, during this rapidly evolving coronavirus situation and always, to provide the community with quality products at affordable prices.

Our teams are closely monitoring the situation and are continuing to practice enhanced deep cleaning procedures at all of our Food 4 Less, Rancho San Miguel Markets, warehouse and Retail Support Center locations.

Due to supply shortages, all locations may be limiting items to help provide access to all customers that are in need and we are making our best effort to buy and restock merchandise as it becomes available. Suppliers are also experiencing challenges in both product supply and packaging materials.  This has led to some price increases on impacted items.  Rest assured that we are committed to providing you with the best prices possible.

To encourage social distancing, we are limiting the number of shoppers in our stores following orders issued by the Governor. Our locations are temporarily not permitting instore dining, as an added safety measure.  Our kitchens and hot delis remain open for takeout orders.

All PAQ, Inc. locations remain open to better serve the community. We welcome our most vulnerable population, seniors ages 60 and up to shop from 6AM to 7AM.

Our teams will continue to monitor the situation and make changes to our business to best serve and protect our customers, employee owners and community. Our thoughts are with everyone at this difficult time.

We would like to thank our customers and community for your patience and trust during this unprecedented time. We would also like to extend our deepest appreciation to our employee owners for their commitment to our community and to each other.  We are in this together.

Visit our websites at myfood4less.com and/or ranchosanmiguelmarkets.com for up to date information on store operations.

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About PAQ, Inc.

PAQ, Inc. is a grocery company founded and headquartered in Stockton, California. It is 100% Employee Owned and Operated.  PAQ, Inc. was founded in 1995 and operates 6 Rancho San Miguel Markets and 14 Food 4 Less locations throughout Central and Northern California.